Pupils at this school are not always protected from bullying and harassment. Sometimes pupils experience physical and verbal conflict when moving around the school site. Some pupils in key stages 3 and 4 do not report bullying as they are not confident it will be dealt with effectively. Pupils and staff told inspectors that the new headteacher has taken actions to reduce poor behaviour. However, these have not yet had a strong enough impact. Some pupils across the school want to learn but, in key stage 3 in particular, they are not always able to do so because of disruption to lessons. Students in the sixth form are respectful and polite. They enjoy the well-resourced and cheerful common room that the school has provided for them. The school’s personal development programme does not yet ensure that all pupils show tolerance and respect for one another. As a result, some pupils use inappropriate and discriminatory language. They do not fully understand its impact on others. Leaders know that improvements are needed and are reviewing personal, social and health education (PSHE) for the new school year.