Pupils arrive at Norton College having experienced disruption to their education. Staff prioritise getting to know the pupils well. They quickly form positive relationships with them. This helps pupils to feel safe and settled. One pupil commented that the school is ‘life-changing’. There is a positive, fresh start approach that builds pupils’ self-belief. The school is highly ambitious for its pupils. Pupils reconnect with their education and, as a result, achieve well. There is a purposeful atmosphere around the school. Pupils focus on their learning well. Pupils gain ‘points’ for positive achievements. Teachers calmly support any pupil who loses concentration and successfully help them regain focus. During social times, pupils mix with others in a calm and orderly manner. Pupils know who to talk to about any concerns they may have. The school places a strong emphasis on pupils’ personal development. Pupils learn about developing independence and resilience. The school provides a range of opportunities to support community projects, including the local allotment. Pupils have created music and library spaces and were integral to deciding the new school values recently introduced. Most pupils choose to take part in daily enrichment activities, including sports, languages and the Duke of Edinburgh’s Award scheme.