The quality of education at Westhaven is inconsistent. Older pupils speak positively about the difference the school has made for them. Many did not have good experiences of education in the past, but they now are succeeding. They are well prepared for the next stage in their education. Nonetheless, leaders have rightly identified that the current curriculum does not meet the needs of pupils with complex special educational needs and/or disabilities (SEND). The provision these pupils receive is too variable. It does not build their knowledge and skills sufficiently. Staff care for all pupils well. There are very strong adult–pupil relationships. Pupils appreciate these. They feel that they have someone who will sort out their problems. Any concerns about bullying are taken seriously. The school is calm. Pupils behave well. Parent satisfaction with the school is mixed. Some parents talk about their child ‘flourishing’ and ‘thriving’ in a ‘brilliant’ school. Others are disappointed. They do not feel that their child’s special educational needs are being met.