Pupils thrive in this school. The enthusiasm displayed by pupils and staff is infectious. Pupils are extremely happy, feel safe and thoroughly enjoy their learning. Pupils join The Willows School because of previous difficult school experiences. Many have had long periods away from school. Consequently, when they arrive, many display some challenging behaviours. However, caring staff who know the pupils well mean that unwanted behaviour rarely affects anyone’s learning. Pupils understand what bullying is and say that it rarely happens in their school. They say adults help to resolve issues if pupils fall out. Pupils feel confident to share their worries with adults and know that the staff care about them. Pupils learn about fundamental British values. Staff respect their choices. For example, when the school council identified a need to make the playground happier, an outside buddy sofa was set up. Every school day ends with an uplifting singing assembly. Pupils go home with a feeling of belonging and self-worth. When called, pupils leave the assembly for the walking bus. This provides opportunities for pupils to learn about independent travel on their journey home. It also ensures a calm end to the day.