Pupils arrive at West Heath School at different points in their education. Staff get to know each pupil well and work to understand their needs. Most pupils speak positively about school. They feel safe and secure. They appreciate that they have adults to talk to about any worries. The school carefully supports pupils who have behavioural needs. Classrooms are generally calm and settled. The school is ambitious for every pupil. It recognises that when pupils first arrive, they need time to settle and build positive relationships with staff and other pupils. The school invests this time and effort carefully, gradually integrating pupils into fulltime learning. This approach enables pupils who were at risk of disengagement from education to learn successfully and achieve the qualifications needed for their next steps. Pupils’ personal development is constantly championed. Pupils learn to better understand themselves and others. They learn how to keep themselves safe and how to look after their own mental health and well-being. An ambitious programme of trips and visits supports pupils’ social and emotional development, as well as building their knowledge of the world.