Strong relationships lie at the heart of this warm and welcoming school. Pupils receive great care, support and understanding here. This is because all staff know pupils, families and carers exceptionally well. Consequently, pupils are happy and safe at The Dame Ellen Pinsent School. The school has high expectations for pupils’ behaviour. Unkind behaviour is rare. Concerns are resolved quickly. Pupils display the school values, such as kindness, independence, respect, determination and patience. Pupils earn points and rewards for their house team when they display these values. They are excited to win the house trophy at the end of each week. Pupils behave well and show respect towards each other. The varying and complex needs of pupils with special educational needs and/or disabilities (SEND) are well understood by staff. The school work closely with a wide range of external agencies to put in the right provision for pupils quickly. As a result, the needs of pupils and their families are well understood and supported by the school. Pupils’ talents and interests are nurtured. For example, some pupils learn the violin and perform at the Royal Birmingham Conservatoire. Pupils also experience a wide range of lunchtime clubs, such as dance, board games and tennis.