Many pupils had negative experiences of education or missed a lot of school before they arrived at Spring Hill. All pupils have an education, health and care plan (EHC plan). Staff build strong and effective relationships with pupils. The strong focus on relationships, that the school has adopted, results in pupils feeling safe and well cared for. The school is ambitious for pupils to do well. It has designed an effective curriculum to meet the needs of each pupil. The school has high expectations of what pupils will learn. Pupils rise to these by working hard. They learn a lot. Pupils benefit from positive relationships with staff. Staff promote care, tolerance and respect. Discriminatory or unkind behaviour is not tolerated. Pupils say that bullying is very rare, if it ever happens. They know who they can speak to if they are worried. Typically, pupils behave well. Many recognise the positive difference this school is making in their lives. The school encourages pupils to develop resilience and take on responsibilities. For example, pupils are elected to the school council by their peers. Pupils put forward the idea of creating well-being ambassadors. A number of pupils have entered applications for these roles.