Pupils are referred to Southway because they lost their way in mainstream education. Some had been permanently excluded. Others were at risk of being so. Many had not attended school for months. Southway offers them something different and the chance to make a fresh start. The staff give pupils hope. They are constantly positive and encouraging. They instil renewed belief in many pupils. Positive relationships are at the heart of Southway’s approach. The ‘can-do’ attitude of the staff gets most pupils back into the classroom and learning. Many pupils improve their attendance and their attitude. Some pupils get back on track and return to their mainstream school. Those who stay at Southway get good support to take their next step into training or employment. Older pupils know what qualifications they need. They begin to apply themselves more as their confidence grows. Pupils learn that the staff are there for them. This helps most to improve their behaviour. They become increasingly respectful of others. There are tight systems to supervise and check on pupils. This prevents any bullying. Pupils benefit from sporting activities, such as the Tuesday boxing club. Many enjoy learning new skills through the Duke of Edinburgh’s Award programme.