Almost all pupils at New Horizons School have previously experienced significant disruption to their education. Once settled, pupils typically appreciate the support and guidance that they receive from teachers, pastoral and support staff. Pupils’ individual circumstances are known well and are responded to in an increasingly unique manner by the school. This applies to learning needs as well as behavioural and emotional needs, barriers to learning and school attendance. In conversation with inspectors, older pupils reported that, in lessons, behaviour is generally good. Inspection evidence supports this view. While there are examples of noisy, upset or anxious behaviour, and use of offensive language, pupils told inspectors that they feel safe. Pupils understand and respect each other’s social, emotional and mental health needs. They are confident that adults know how to help and take action when needed. Staff are ambitious for what pupils will learn, and qualification pathways are available. However, pupils’ achievement is not consistently strong across different subjects. Pupils benefit from a range of wider personal development opportunities. For example, prefects, identifiable by their smart blazers, play a key role in supporting younger pupils. Pupils of all ages particularly enjoy the opportunities to learn outside the classroom, in the local environment and further afield.