This is a warm, welcoming and caring place. Pupils typically join the school having negative experiences of education from the past. Many have missed large parts of their education and have gaps in their knowledge. Staff take time to get to know and understand every pupil for the individuals they are. They have high expectations for what pupils can achieve. As a result, most pupils enjoy school and learn well across a range of subjects. Pupils appreciate the time and care that staff show them. They understand how this helps them to feel safe. The school offers high quality therapeutic provision. This means that pupils receive individually tailored guidance to help them continue to develop socially and emotionally. Most pupils are polite, well-mannered and respectful. Many respond positively to the clear routines that are in place. As a result, there is a calm environment in classrooms. Pupils benefit from a wide range of opportunities which help prepare them for life in the wider world. They enjoy the off-site learning experiences which build their independence. Pupils take their school council roles seriously. They understand how this develops their understanding of concepts such as democracy and helps improve their school.