Mandeville School is a warm and welcoming place. Pupils’ joy shines through as they enjoy learning together. Subjects that pupils learn are well planned so that what the teachers teach every day is just right for each pupil. Teachers make sure lessons are designed to meet pupils’ specific needs and interests. All staff have very high expectations of every pupil. Leaders expect pupils to do as well as they possibly can, regardless of their special educational needs and/or disabilities. Behaviour is exemplary and bullying unheard of. This is because staff use social stories and visual reminders to make sure pupils can express any worries they might have. Staff give pupils a voice. Many pupils cannot speak verbally because of physical or sensory difficulties. Therefore, staff work carefully to find the best way for each pupil to communicate. For example, several pupils use ‘eye-gaze’ technology to interact with the world and make their thoughts known. Pupils’ health, safety and welfare are given the highest priority. Many pupils have significant health needs that require constant medical attention. Staff are well trained to provide whatever care pupils need. Parents and carers told us that they know that even the most vulnerable pupils receive the highest standard of care at all times. They are confident that staff will meet pupils’ needs, however complex.