Pupils have a second chance at Include Suffolk. Most have faced difficult challenges in the past. Each morning they receive a warm welcome as they arrive. This is important to help pupils settle and prepare for the day ahead. Pupils’ individual needs are well understood. They know that adults will support and help them. Pupils are safe and well cared for. All pupils have special educational needs and/or disabilities. The school is ambitious for every pupil. Staff’s patient approach helps to build nurturing and trusting relationships. They provide opportunities for pupils to develop their confidence and self-worth. This helps pupils to enjoy positive experiences. Many leave able to reengage with learning at their next stages of education. Pupils attend this school because they have challenges managing their emotions. Adults set clear expectations for their behaviour. School rules are simple: ‘Be safe, Be kind, Be ready’. When pupils become upset or anxious, staff deal with their concerns calmly and sensitively. Pupils quickly return to class so that there is minimal disruption to their learning. Pupils are confident that if they had any worries, staff would deal with their concerns.