Adults at Demeter House want the very best for the pupils in their care and will go the extra mile to help achieve this. Prior to attending Demeter House, most pupils have not had a successful school experience. Some pupils have spent extensive periods of time unable to access a formal school education. Leaders and staff at Demeter house are determined to change this so that pupils have a positive experience of school in their care. Pupils are proud of their school and what they can achieve here. They understand how adults help them to stay safe. Parents are extremely positive about the school. They appreciate how staff support them with home visits in term time and school holiday periods. Parents welcome how leaders signpost them to helpful professionals. Almost all parents that inspectors spoke with, had a story to share of something special that school staff had provided and how this had supported them at a difficult time. This is testament to the commitment and care provided by the staff in this school. Staff have high expectations of pupils’ behaviour and conduct across school. These expectations are commonly understood and applied consistently by pupils most of the time. Pupils say that while bullying does happen in their school, teachers deal with this promptly and they feel safe. Pupils have key workers who support them with any behaviour concerns. Reflection time is used to manage poor behaviour. Adults demonstrate caring relationship with pupils.