Pupils love coming to this school. For many, Hartwell School is the first positive experience they have had of education. One pupil said, ‘I really look forward to coming to school in the morning and for me, that’s a first.’ Parents and carers are grateful for the support they receive and how, in turn, this has improved family life. One parent said, ‘I feel much less on edge now I know my daughter is enjoying school.’ Pupils behave well. They are keen to do their best in lessons and please their teachers. They respond well to praise. They enjoy collecting their ‘Hartwell Hearts’ for making positive choices in their behaviour and for doing good work. Pupils say bullying is rare and if anything worries them, they feel comfortable talking to an adult in school. Pupils achieve well. This is because of pupils’ enjoyment of their work and teachers’ dedication and commitment. Pupils who struggle with basic reading or mathematics receive support. This makes them improve, gain in confidence and enjoy their newfound success. Leaders are working to improve the curriculum further so that pupils’ achievement improves further.