Grove Academy is a rich and diverse school community with pupils from a wide range of backgrounds and cultures. Leaders recognise this, wanting all pupils and their families to feel welcome and supported. Specific provision is put in place for all new pupils who speak English as an additional language. Support begins in Reception where the children are taught specific words to communicate their feelings and emotions. Staff use a range of strategies to help pupils speak and read in English as they progress through the school. This helps pupils to access the learning on offer. Younger pupils are positive about the support they receive from their teachers and know they can talk to a trusted adult about concerns they may have. However, some older pupils are not confident that there is always a member of staff they can speak to about their worries. Regular changes in staff have made this even more difficult. As a result, some pupils do not report incidents of bullying and harassment that they may experience. In addition, pupils are not clear on the expectations for learning and behaviour. Staff are also unsure because they have not had the support they need to apply these expectations consistently.