Pupils arrive at the school having experienced a turbulent time. All have been excluded from previous settings. Most pupils have missed out on significant periods of schooling. On arrival they receive a warm welcome from staff and peers. Pupils soon realise that the school will not give up on them. Teachers, support staff, social workers and therapists work together tirelessly. Together they ensure that every pupil settles and succeeds to the very best of their ability. Pupils appreciate the positive professional relationships that they build with adults. Staff know them well and recognise when they are feeling down. When pupils struggle to manage their behaviour, staff help them to become calm. They teach pupils to value themselves first. This helps them to improve their behaviour towards others. Pupils reported that bullying sometimes happens, especially online. However, the school’s response is swift and effective. As a result, both school sites are calm environments for learning. Over time, pupils develop in confidence and resilience. All have genuine positions of leadership responsibility. Through the ‘LIFE’ curriculum, pupils learn important skills such as how to manage money. Pupils are exceptionally well prepared for the next stage of their education or employment.