Pupils enjoy attending St Ann’s School. They feel happy and safe. Pupils attending the school have complex needs. Some pupils have physical disabilities, others have difficulties with learning. Leaders organise pupils into classes where they will learn best. In all classes there are high expectations for every pupil, which helps pupils to achieve very well. There are very positive relationships between staff and pupils. Behaviour is well managed. Behaviour is seen as a form of communication and staff respond accordingly. Leaders ensure that staff at all levels receive appropriate training. As a result, adults respond to pupils with a high degree of consistency. Communication is a key focus. All forms of communication are used and valued. These include signs, visual symbols, photographs, gestures, sounds and language. Approaches are systematically developed for each pupil. Staff decide together how they will communicate with each individual. They also decide how they will encourage pupils to communicate their needs and wishes. This ensures that every opportunity for communication is taken. Parents and carers contribute to pupils’ targets. Lessons take place in the community as well as in school. Parents frequently support these lessons. These include using public transport and visiting shops. This learning helps parents to be confident when taking their child out when they are not at school.