The proprietor has created a caring and nurturing environment at SMS Changing Lives School. Pupils have experienced trauma or had negative experiences of education in the past. The headteacher understands this. She and her staff are experts at making pupils feel valued. Consequently, most pupils quickly settle into school life quickly. Pupils told inspectors that they are happy and enjoy coming to school. Senior leaders are ambitious for pupils. The great majority of pupils leave school with qualifications that will help them go on to further training or employment. Staff use a range of sports to help develop qualities such as discipline and teamwork in pupils. Pupils’ behaviour is carefully monitored by staff through the day. All pupils are expected to behave well. The great majority achieve this. Bullying is rare and is dealt with quickly and effectively if it happens. Staff model respect and kindness. As a result, pupils learn how to relate appropriately to each other and to staff. Pupils trust their teachers. Pupils recognise the care that all staff take over their welfare. This means that pupils feel safe and well looked after.