Pupils enjoy attending Haywood Grove School. Many arrive having experienced difficulties in their education before. Staff take time to get to know and understand each pupil’s needs. They build positive and trusting relationships with pupils. Pupils say adults listen to them and they are well cared for. Pupils are happy and safe. The school has high expectations for how pupils behave. All pupils have an education, health and care (EHC) plan. At times pupils do have difficulties regulating their emotions. Staff manage these occasions well. Calm voices and consistent approaches help pupils to settle. They soon return to their work and learning. Pupils develop an understanding of what being a good friend means. They are proud to wear well-earned coloured wristbands. Pupils recall how they have demonstrated being a ‘community kid’ or a ‘safety superhero’. This helps to build their self-esteem and confidence. Pupils benefit from strong links between the school and home. The school is on hand to support parents and carers with advice. This ensures that there is an effective team supporting every pupil. Parents are positive about their child’s experience of school. They use words and phrases such as ‘life changing’ and ‘phenomenal’ to describe these experiences.