Estuary High School is a unique place. It is more than a school, it is a place where pupils receive the help and care they need to manage complex emotions. Pupils who arrive at the school have often had a hard journey. Their education has been disrupted so they have gaps in their learning. The school provides pupils with a fresh start. It allows them to make up gaps in their education and supports them to successfully transfer to a suitable college course. The school is a safe and nurturing environment. Pupils are given the space and support to manage their emotions. Relationships between staff and pupils are warm. Staff know the pupils well and take time to listen to them. Pupils like and respect the staff. One pupil summarised the thoughts of many, noting, ‘We are listened to and the staff are brilliant. I couldn’t ask for anything more.’ Pupils’ interactions are closely managed. This supports them to make positive relationships with one another. Falling outs happen but this rarely escalates into bullying. This strong support network makes pupils feel safe and secure. Behaviour in lessons is good as pupils are keen to learn.