Adults tune into pupils’ complex needs and provide a safe haven for all. Pupils arrive at Burstow Park needing kindness and hope. Many have suffered significant disruption to their education. Pupils are listened to, respected and valued. Some find the concept of ‘school’ overwhelming. Because of this, leaders produce a bespoke plan for each pupil to build their education at school incrementally. Pupils attending on site are happy and content. Leaders’ rules and routines mean that pupils do not worry about bullying and they feel safe. In lessons, pupils try and accumulate the maximum ‘points’ on offer to show that they are working hard and behaving appropriately. Staff are consistent in their approach. Break- and lunchtimes are carefully managed to help pupils forge friendships. Pupils can play freely outside or choose a quiet space indoors. Preparing pupils for adulthood underpins leaders’ vision. Pupils learn about travel, health and managing money. Staff help pupils develop an appreciation of the arts, as well as the enjoyment of sport, visiting places and meeting other people. Leaders are ambitious for pupils academically and have set about improving the quality of the curriculum. However, pupils are not acquiring the core knowledge they need to leave school suitably equipped.