Access School is a caring place with friendly and welcoming staff. Leaders and staff show commitment and belief in the pupils who attend. Leaders and staff are determined to support pupils as well as they can. Leaders recognise that, in the past, many pupils have not had a positive experience of school. Therefore, their approach to carefully building relationships with pupils and their families sits at the centre of Access School. Parents and carers really appreciate this. Leaders have developed the curriculum over the past few years and there are some areas of strength. However, sometimes expectations of what pupils can do are not high enough as pupils’ personal development is often prioritised over their learning needs. Most pupils say that they feel safe at school. A few pupils feel less safe when other pupils misbehave. If bullying happens, pupils usually trust adults to sort it out. Almost all parents express very positive views about their children’s experiences at Access School. Parents praise the staff and their dedication to supporting their children. One parent summed up the views of many by saying, ‘They are kind, welcoming and understanding. Each and every staff member has my child’s best interests at heart.’